FAQs
What is RepairShopr and how do I use it?

What is RepairShopr?
RepairShopr is an online software that Prop  MD uses to keep track of all of our repairs. It’s how we ensure we have an accurate record of every prop that goes through our shop from start to finish.

How Does This Help You?
Your RepairShopr account page (sometimes called your portal page) allows you to easily
– Check the status of active repairs    – See account Balance    – Pay open invoice online    – Track Payment History

How Do I Use RepairShopr?
All you need to access RepairShopr is your Last Name & the Repair Ticket#
You can access RepairShopr one of 2 ways:
– By Clicking this link HERE
– Through the link in the Text Message/E-mail you received when your repair was checked in.

What is your Return Policy?

For our detailed Return Policy, click here.

How large of inboard brass and stainless steel props do you repair?

We are able to repair props as large as 60″ in diameter.

Do you repair all prop material types?

Yes!  We repair NiBrAl, stainless, aluminum, and brass props in our shop.

What type of prop IS NOT repairable?

The type of prop that IS NOT repairable is when half or more of the blade is gone (as seen in the photo).

Non-Repairable-Propeller-Aluminum-PropMD | Propeller Sales & Repair - Aluminum, Stainless Steel, and Brass Propellers

What type of prop IS repairable?

The type of props we repair typically have 10-20% of the blade missing due to nicks, bends, and scratches (similar to the one in the photo).

PropMD | Propeller Sales & Repair - Aluminum, Stainless Steel, and Brass Propellers

Are all propellers repairable?

No.  A propeller that has substantial damage that required too much rebuilding is better off being replaced.  HOWEVER, many boat owners are surprised as to how much we CAN repair.

The best answer to this is to send us your propeller, and if it cannot be repaired we will give you a substantial discount off of a new propeller in exchange for your scrap prop.  We do this as a service to our customers for allowing us the chance to repair your prop.  The price of the new propeller is just above our cost, which covers shipping of the new propeller to your home.

What type of finish do you use?

We first prime our props with a corrosion protector and then provide a finish dependent on the type of prop.  Our unpainted stainless props get a mirror finish, whereas our aluminum and painted stainless props look good as new with our high gloss enamel topcoat.

Can the cost of my repair be different than what is advertised on the website?

Possibly, but not likely.  The prices on the website cover most of the repairs we see.  We weld in nicks, straighten, tune, and then finish each prop.  The price would increase if there is more than a quarter sized piece out of a stainless steel prop.  More welding can be done on an aluminum prop for this price.

Where should I send my prop for repair?
Send it to our shop in Plymouth, MN.  Our address is: Be sure to include either a copy of your order or a note including:
PropMD – Phone Number   – Email   – Return Shipping Address
14070 23rd Ave N – Name & Order Number (if you have one)
Plymouth, MN 55447
I haven’t received my Easy Method shipping label. What now?

If you placed an order for an Easy Method prop repair, a UPS shipping label will be sent to you via email.

If you successfully placed your order, but haven’t seen a label, here are a few things that you can consider and look for.

  1. How Long has it Been Since you Placed Your Order?
    – You can expect a label in your inbox by the end of the following business day.                      As it is not an automatic process, labels are sent the next time orders are being processed, which can be the end of the following business day. Pay special attention to this if you placed your order on a Friday or over the weekend.
  2. Label Emails Come From UPS Directly
    – Your label will show up in your inbox via an email from UPS.
    – Check you Trash folder in case it was accidentally deleted.
  3. Check Junk & Spam Folders                    – Sometimes emails from companies/businesses can get caught in spam filters.
  4. Call/Email us                    – If you have done all the above and still haven’t seen a label reach out to us at 952-937-9173 or info@promd.com If nothing else, we can always issue a new label.
How long does it take to have my propeller repaired?

SEASON 2023: CURRENT LEAD TIME 3+ weeks (varries by material type)

CALL 763-999-4099 for more details.

 

Typically props are repaired in 7-10 business days. During the busy season repair times may increase.

Please call if you have any concerns and we will do what we can to accommodate your needs.

Shipping times across the nation will impact this timeline.

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